29 Sep 2022
Of all the great tours I had all over the world, this one sticks out like a sore thumb. The tours were great (7 days) to castles, palaces and churches. The negative part is the way the company provided inadequate service regarding transportation and the tour guides casual clothing. In every country, I’m normally picked up by a professional tour van but the guide drove his own car. His reasoning was that since I was a solo traveler, the van was not necessary. I’m sorry but that is not sufficient as I paid a good amount of money for this tour and I was expecting to be in a van. I’d rather sit in the back than sitting in the passenger seat in the front with the driver/guide. Plus, he was not dressed professionally. He wore a t-shirt and shorts everyday with sandals. I expect at least a collared polo shirt with long trousers and shoes. I’ve never seen this anywhere, Cambodia, Thailand, Vietnam, China, Malaysia, European countries, African countries even in safaris, they wear company uniforms. So, we probably looked like friends traveling. Not even wearing a guide I.D. Around his neck. Why should Romania tour be any different? I will not hire Rolandia ever again.