10 Oct 2022
I must say that my parents and I, as well as the rest of the people on the tour today were very disappointed that we only experienced one winery. The description says wine tasting in both Siena and San Gimignano and we only had the one tasting in San Gimignano. The time spent in Siena was wasting 2 1/2 to 3 hours before returning to San Gimignano for a short tasting with mediocre wine compared to what we have been experiencing. The olive oil tasting consisted of five bottles of olive oil and some balsamic being dropped at the table with little packets of bread. This was a birthday gift for my father and we all walked away very disappointed.
Stephen was wonderful and we tipped him accordingly. We all felt very misled as to what our expectations were from the description of the tour compared to what we actually received.
I would like to hear back as to what you would consider to be the fulfillment of your duties as the tour operator.
Thank you and I’ll look forward to hearing back from you.
Nancy Pope