21 Mar 2022
The reason I gave the rating I did was because of Pam. She called the day before the trip and was very pushy on the phone to change my already reserved kayak tour time to another time. I said “no” because it would be a great inconvenience to me but she kept saying “oh you need to move to early morning since we are getting reports that the afternoon tour will have high winds & currents.” I reluctantly said yes trusting her word. Well whaddya know the next day I found out that the afternoon tour I originally reserved was fully booked with families of 4. The currents were very calm and I came to find out Pam was pushing me to move so she could get more business by reserving a family of 4 in the afternoon and moving me to early morning. I am writing this review to warn other patrons of what Pam is up to in order to secure more business. On a positive note Geoff the actual guide was wonderful and friendly and took great photos for the group. I would advise to stay at a 1 hour 30 min schedule rather than pushing it to the 2 hr mark because you can get pretty sore (especially older people) from excessive kayaking.