04 Feb 2023
Haven’t actually taken the trio yet but communication whilst trying to book ahead was totally unprofessional . I had specific queries the answers to which 4 times came back as a generic reply . Never told be the replies about the accommodation package as I had answered . So finally after about 6 emails I got an email THST went into junk but by that time I had to let our tour group know if we were staying at their hotel or not the night before our tour started . So mixed out on the clipper Ferry / accommodation special
Then when I finally did book had to request they send a confirmation and receipt.
Perhaps they’ll offer us free luggage transfer for the stuff up ……mmm I wonder ?
Hope the trip is better this has been a bucket list for years after studying Tourism in Australia hope it doesn’t disappoint