Privétransfer van Zagreb naar Boedapest met 2 uur sightseeing

Save your money and your time - "Two sightseeing stops" was an absolute joke. We chose our two stops in advance and were told we'd have to pay extra for he 2nd stop, ok no problem - we agreed. That morning our driver arrived angry that he'd been assigned a tour that would make him drive through the countryside. Got to listen to hours of his complaints. We finally arrived at our first chosen stop to be told we couldn't get in because we hadn't purchased advanced tickets. No one EVER told us we'd have to purchase our tickets in advance! Dissappointed, we pressed on to our second stop (the Tihanyi Abbey) to learn they were closed for the day. By then both we and our driver were frustrated and tired. Our driver contacted the tour company to tell them what was happening. I then received a call from them basically telling me "sorry, you should have researched your stops in advance - not our problem." I was then told "your driver is very nice, he'll work something out with you." Really?? So the driver who's already feeling really put out by the entire thing is now supposed to compensate us in some way? Had we just booked a simple transfer, it would have been hundreds of dollars cheaper and 2 hours shorter. This whole thing was a total waste of time and money. First truly bad experience I've ever had booking through Viator and I've booked dozens of successful trips in the past.

Ik heb bijna 2 uur met uw agent gesproken om het busje af te ronden, maar de volgende dag belt de touroperator me dat ze het voertuig niet kunnen regelen volgens mijn vereisten, omdat ze geen instructies van Viator hebben gekregen volgens mijn verzoek. Ik had dus geen vervoer en moest het regelen via iemand anders die het dubbele van de prijs betaalde. Ik wou dat je agent zijn werk beter had gedaan nadat hij zoveel van mijn tijd had genomen.

Onze chauffeur was een goede chauffeur. Wij hebben ons nooit onveilig gevoeld. Hij was snel en bracht ons op tijd naar onze bestemming. Hij was spraakzaam genoeg om de lange rit snel te laten verlopen. Ik zou opnieuw bij deze chauffeur boeken.