08 Jun 2025
The views from the top of Victoria falls were quite spectacular , the aircraft does not fly very close so you see the views from quite a distance . The pilot was not very engaging infact at the beginning of our flight he asked if we wanted him to speak German because the group I was with was German speaking which I didn’t appreciate as the only African person on that aircraft. My dissatisfaction with this tour was mainly with the company and the costs . I was coming from Radisson blu on the Zambia side and the terms on Viator stated that transfers were included and it even allowed me to select my hotel as a pickup point only to be scolded by the staff telling me I needed to pay $60 for a transfer which I refused and he then insisted I write a weird email acknowledging that I was given a free transfer. Also important to note that they then charge you an additional $50 which was s apparently a fee for entering the park and another additional $25 for another park fee when you get to the helicopter place . I spent 4 days in Zambia prior to crossing over to Zambia and the experience was much better , staff was friendly , helpful and their prices were very transparent and for the most part included in the listed price . It’s downright unethical to have a hidden charge of $75 and it’s as good as false advertising. I will not recommend this company to my network .