11 Sep 2025
No, the guide either left 20minutes before the tour time or NEVER showed up. Two other groups arrived as directed 15 -20 minutes before the scheduled tour time. All three groups talked to your people without ANY resolution!
I demand a FULL refund, or I will go through AMEX to get a refund.
Not only did you waste a full afternoon, it screwed up our schedule for our 4days in Madrid.
Vernon