14 Oct 2024
Smaller tube boat whereas the pictures indicate a bigger boat. The boat had only ONE life jacket. And the captain wasn’t even aware where the life jackets were when I asked him. It took him a good couple of minutes to look through the entire boat to be able to find one. Terrible bumpy ride on our way back even though the weather was perfect, simply because the captain seemed to be in a rush to get back. The captain was least bothered about passengers, he didn’t bother to talk to us nor check once in a while on how everyone was doing. To the organizers/owners - I understand that this is something that you guys do daily and your team is perhaps bored of their job at times, but please do understand that for us tourists this is a memory that we perhaps only get to do once in a lifetime, and we always wish to have a memorable experience. If your staff doesn’t care about your customer's then it’s a problem that needs to be addressed.