07 Aug 2025
We booked this trip via TripAdvisor and got a corresponding ticket. It also said, there would be a pickup from the hotel. After the booking we received an email saying we would have to go to a pickup location, which was close to the hotel. The provided Google maps link didn't work. Nevertheless we were at the right place on time and when the bus came the guide didn't recognise our ticket. We were also not on his passenger list. After some back and forth, and showing him an email we got, we were allowed to get to the bus. All in all this made a somewhat chaotic impression and we would possibly have been left behind, if I wouldn't have produced that email which hinted on the company running the bus. Obviously, the company doing the tours is not the same that was selling the tickets and the communication between the involved parties seems to leave room for improvements.
The tour itself was okay. Basically it's just a bus ride to Chania. The guide was rather chatty and gave us a map along with some recommendations of what might be worth seeing in Chania.