27 Jul 2023
First of all, we bought the trolley tickets from the bus driver and we were charged $52 each when we had a 6 year old child with us. Online says a kids ticket is $20. There’s no way a kids ticket cost as much as an adult! They saw we were with a child and did not say anything. To top it off we gave a $20 tip which we really shouldn’t have given. We were late to leave Miami. We were still driving into key west at 11:41 when the host said we are in Key West and we should be back on the bus at 5:45. We still had a 10/15 minute drive left! That was not a full 6 hours and I will not recommend the tour. Having a bus with a broken AC does not negate the fact that we should’ve had 6 complete hours in Key West. That’s what we paid for!
Next time I will definitely get a car and go myself. Everything is about money these days and I want my refund!!