16 May 2025
I really, really wanted to love this tour and give it five stars. Our main tour guide was absolutely wonderful, friendly, knowledgeable, and smoothly translated between English and Spanish. He actually spoke 5 different languages! The bus was clean and comfortable, and all logistics were handled effortlessly. At each stop, check-ins and tickets were taken care of for us, making it hassle free.
The cenotes were absolutely incredible. Hubiku was the standout with its delicious buffet, beautiful village, immersive cultural experience, and had great amenities. Ik Kil was also stunning and definitely worth visiting! We had about one hour at each cenote and two hours at Chichén Itzá. It all felt a little rushed. I ended up not even being able to see all of Chichén Itzá or buy souvenirs.
The guides at every location were well-spoken and very helpful, ensuring we got great photos and understood or learned about each location.
That said, the day was far too long. 16 hours. We were picked up at 6 AM and didn’t return to our hotel until nearly 10 PM—most of that time spent picking up and dropping off guests from Cancún to Playa del Carmen and everywhere in between. If they streamlined pickups, it would be a dream tour!!! Highly recommend bringing snacks and extra water, it’s a very long day and there isnt much time at each spot to grab anything. Around 9 AM, we were given a ham and cheese sandwich, juice box, and rice crispy treat but the buffet lunch wasn’t until about 4 PM.