Grand Canyon West Rim Helicopter Tour vanuit Las Vegas

Nous n'avons pas pû vivre notre expérience car le rendez vous pour l'embarquement n'était pas clairement identifié . Ils ont marqué que le pick up était à l'hotel Bellagio et ils ont identifié l'heure de départ SANS SPÉCIFIÉ QUE C'ÉTAIT L'HEURE DU VOL A L'AEROPORT . Il y a donc eu une confusion sur le rendez vous. Ils ont été très dur à rejoindre . Lorsque j'ai réussi à le faire , j'étais revenu à la maison et ils n'ont pas compris ma très grande déception. Ils n'ont pas procédé au remboursement. Lorsque l'on paie un tel montant ( 600$ CAN) pour vivre une expérience, on s'attend à un meilleur service et des explications très , très CLAIRES ...Nous avons été terriblement déçu mes amis et moi!

You have to see it for yourself words can’t explain what your eyes will have you feeling. We will be coming back and doing the night ride over the strip.

I couldn't get over the shuttle experience. We were scheduled to meet at the Golden Nugget at 11:35 and was called by our driver at 11:32, who was wondering where we were. We were at the Golden Nugget struggling to navigate where the bus was parked. The driver was incredibly unhelpful on the phone, too busy threatening to leave us behind because he "had other people to pick up" to describe the color of the shuttle and which street he was parked on. Hung up on me twice. Ended up arriving at the spot at 11:38 just to be greeted by "I was just about to leave". Then we had to wait 40 mins at the airport for our late helicopter which I honestly wouldn't have minded but after being reprimanded for being 3 minutes late, the irony didn't sit well with me. A $600 helicopter ride should include a 3 minute grace period for being late. Especially since we wouldn't have been late if he could've given us the directions he gave us on the first phone call instead of the third. Wouldn't even tell me the color of the vehicle to look for until I saw it and asked if it was red. Im still flabbergasted. Leaving 30 minutes later than everyone but arriving back at the airport at the same time was suspicious. We asked the other people on the bus, who paid the same amount, what their experience was like and they got lunch and got to stop in at the base. My tour didn't advertise any of that but it feels like we were ripped off anyway since we paid the same price. Just didn't love the way this company operated. Our pilot was lovely and the actual ride was okay.