I will take you through the whole experience and you can judge it. It's a hop on hop off bus, it was going to most of the things we wanted to see, it was the cheapest bus, what can go wrong... Booking was straightforward, paid online and got a token thing on my phone. Arrived at praca de Figueira and got directions to the bus from a stallholder. Got to the bus, we were going to do the blue route, spoke to a bus driver, showed him the token thing on my phone and he gave us two tickets, two sets of ear phones, a route map and warned us about pickpockets at the stops. All good so far. Got to our seat and plugged the earphones in, went to number 2 for English speakers. There was very annoying music playing but I thought it would stop when we started moving, but it didn't . We wanted off at stop two. I took my earphones out as I could not stand the music, my wife did also, as did the majority of the passengers. I usually like to hear the commentary but the music interspersed with it made it too annoying to listen too. Anyway, we waited for the 2nd stop. After a while , and the bus not stopping I Iistened to the commentary again and realised we were coming to stop 5!!!. The bus does not stop at every stop, it only stops if you press the stop button. But if you don't know where you are, you don't know when to stop. Anyway my wife and I and another couple we didn't know got off at this stop. We asked the driver why he hadn't stopped and he told us he doesn't stop if he doesn't need too. The driver said another bus would be along in thirty minutes. We looked around stop 5 ( waste of time) and got back on the next bus. We told the bus driver we wanted off at stop 11, he said we had to listen to the commentary and press the button when we wanted to stop. Anyway, we could not listen to the incredibly annoying music and we got off at stop 7. We walked around there fir thirty minutes and got the next bus. I'd had enough by this time and just wanted taken back to the square so I could enjoy my day, walking about. Got on the bus, did the whole route and then it made one stop. Nobody in the bus had their earphones in. We waited to get to Praca de Figueira, but it doesn't stop there, it stops nearby. Well we didn't know and the driver never said. Everybody on the top of the bus stayed on, nobody, I repeat nobody had their earphones in. The bus stayed going again and we waited for the square. After several minutes I noticed stop 5 again!!! Myself and my wife and another two couples got off, we spoke to the other people, they had not been listening to the commentary/music and had no idea where they were either. Anyway we walked back to the square ( 35 minutes).
This bus tour is rubbish, the drivers are lazy and don't even bother to let you know you are at the start or finish of the route. Avoid, avoid avoid this yellow hop on hop off bus .