Privévervoer tussen de luchthaven van Punta Cana en Bavaro

I booked with Diamond Transfers based on the many positive reviews I found on YouTube and other platforms. Unfortunately, my experience did not reflect the level of service that others described. Upon arrival in Punta Cana, I waited over an hour without any communication before being informed that the original vehicle I had booked was unavailable. I was then asked to approve a different type of vehicle, which caused even further delays. This lack of timely communication at the start of my trip was frustrating. I was assured that a partial refund would be issued to reflect the change, but despite multiple follow-ups, I encountered delays and inconsistent responses. Although I was told the refund had been processed, I have yet to receive it. While I understand that operational issues can occur, the combination of poor communication and unresolved refund matters makes it difficult for me to recommend this service. I would encourage others to consider alternative transportation providers with more reliable service and clearer follow-through.

Nuestras vacaciones en Punta Cana fueron memorables y no nos preocupamos por nuestra llegada al aeropuerto pues Diamond nos brindó su mejor servicio

Toen we aankwamen uit de VS, Diamond was er niet voor ons en moest worden gebeld Chauffeur was aardig en efficiënt Hopelijk komt Diamond ons morgen ophalen en naar het vliegveld brengen