30 Apr 2025
We had a beautiful time. The driver of our van was so very kind, professional and spoke English well. We loved tge itinerary too. However, the driver from Kangaroo Cabs who was contracted to pick us up from where we were staying was thoroughly confused, decided we were not the people he needed to pick up and left, much to our dismay. We had to call the Apple Vacations phone several times before they told us they would ask the cab driver to come back to pick us up. He was also confused as to where we were to ge dropped off to get to the van. I had to make another call and give my phone to the driver so he could speak in Sinhalese to the person on the other end so he could take us to the right place. Then, he asked us to pay him. The van driver had to step in to say he would be paid by Apple Vacations. The rest of the tour was perfect. Please thank our van driver too, he was terrific!