08 Feb 2025
Overpriced product that didn’t work properly. Nobody at the tourist centre had the authority to make it work.
You pay for convenience and it gives you inconvenience. Even though you’ve booked it, multiple places didn’t accept it. One major place said it doesn’t work well as a product. You end up begging them to let you in even if the customer has done nothing wrong.
The product is expensive as it is - £59 per person and you only have a limited amount of time to go to attractions if you’re doing a day trip for example.
You’re basically paying for a 3rd party product so no one takes responsibility.
E.g. the York Dungeon doesn’t let you in and the tourist centre doesn’t have the staff capability to fix the IT problem with their system or refund the money without going through some hoops.
Your day will be spoilt if use the York pass.