12 Nov 2024
We enjoyed the bus ride to Windsor. We felt that Jimmy, our driver was excellent considering the crazy traffic.
What we did not appreciate were these several other issues:
1. No one was at the Meeting place to make sure we were in the right area. The pick up point was also a regular bus stop. How confusing! (There were 12 more persons who were in the wrong place and missed the tour because of that. I do not know if they were compensated or not, but this just isn't right.)
2. The bus was approximately 20 minutes late. Again, no one present to update us on this delay nor was there an apology/explanation from the Bus Driver or the Tour Guide. That would have been the polite thing to do!
3. Nick, the Tour Guide, knew his history and facts, some of which we had heard from other previous tour guides. (Perhaps, this is what he is required to do.)Also, after walking around 1/2 of the day and in crowds, some down time would have been appreciated.