06 May 2024
My family of four were really looking forward to this chocolate experience where we thought we would learn about coco, tempering chocolate, the origins of chocolate and generally all that they promised on their website. We paid £90.
To start we arrived on time and had to wait 15 minutes hanging around in the shop, uncomfortably hovering.When we finally entered the chocolate making room we immediately felt overcrowded and by their own admission the class was over-booked. The guide then gave us a *brief* (and by brief I mean very brief) overview of where coco comes from and talked about chocolate making (a bit). The guide kept pacing around the room and I could barely understand what she was saying partly because of how over booked the session was. We were able to try little squares of chocolate:dark,milk and white but were immediately told that white was unavailable to make on the basis of price.Given that one of my members wanted to make white chocolate and we paid 22.50 a head for this experience we were all astounded and disappointed by this.
Coming to the actual making of the chocolate my family and I were given milk chocolate in a plastic bowl to melt with a hairdryer that was initially not even plugged in.So we melt the chocolate and are offered a type of mould to place our melted chocolate in, there are a few options of topping to put in the chocolate e.g marshmallows/sprinkles. We place it in a fridge that didn’t even have enough space to fit all of our chocolate moulds. We are then told to come back 45 minutes later.
As instructed we return and pickup our chocolates. To my dismay, I find several white chocolate bars made by others and infer that they didn’t offer us it because they over booked the session and didn’t want to waste their resources on us even though we had paid full price ( 22.50 a head) for this experience.
I am extremely disappointed by this experience and outraged at the extreme price they value it at. This is something you could do at home for £15 max for my whole family. The only reason I give this 2 stars is due to the bar of chocolate you got to take home. Don’t come here and waste your money.