20 Oct 2024
This has been a miserable experience. We bought the ticket yesterday and they told us that we can use it the next day. We ended up only doing one stop with tbe plan of doing the tour next day. Next day, we found out that the stop next to our hotel is closed due to a walk. They did not have an alternative stop so directed me to stop no 4 which was more than 30 minutes walk. But the address they give is probably wrong. I have been waiting it has past the scheduled departure time by 10 minutes with no bus on sight. I had limited time to see the sights in Montreal and I wasted more than an hour to find the bus. My hotel called them I asked for a refund but they refused. Never using gray line again.