05 Dec 2024
We started with the fact that they never communicated in advance to give instructions. I had to call repeatedly until I could arrange the tour. When the big day arrived, in my application I made it clear that I wanted a tour. In Spanish it turned out that it was not like that, in the anvil which is the most important part of the tour they do them to leave The pace was very fast and the time to enjoy it took a maximum of 20 minutes, it took more time to get there than to enjoy it. We didn't go to any waterfalls. And everything was too fast for us to then They take you to a place where they leave you for 5 hours, which is Luquillo, it is an unattractive beach with most of the sites closed. And without the possibility of being able to do something else. This was fatal, the truth is that it was 5 hours lost where it could be distributed much better on the anvil and give it the value it needs, not that fatal service.And finally they took us to the bio kayaks and it turned out that it is not the season, just to appreciate how impressive it must be in summer. The rest of the time you can hardly appreciate anything. In short, it was a very bad tour with terrible service and a negative experience of so many things that the island has to offer. I do not recommend anything, neither the bde tourism company nor the tour t They must remember that customers are important and that is what is paid for in order to experience the greatest satisfaction of the journey.